Are you ready to be a pivotal part of a fast-paced growing organization? Do you love working with women, moms and new families and believe in the importance of their mental health?

 

Dancy Perinatal is seeking an enthusiastic and adaptable individual to fill the role of Office Manager (Hybrid: 2 days in person and 3 days virtual after probationary period). As a crucial member of our team, you will contribute to the success of our online office, working with a small group of dedicated mental health professionals.

This is a role for someone who loves taking on new challenges, thrives in problem-solving and is looking to take their organizational skills to the next level of their career. We are a rapidly growing company and the office manager role has a bright future for the right candidate.

 

Responsibilities:

 Insurance Billing, Verification and Credentialing:

• Ensure seamless billing processes and verify insurance information for new clients.

• Onboard new therapists and credential them with insurance companies

 Professional Liaison to referral sources:

• Be the first point of contact for professional inquiries, maintaining a high level of professionalism.

• Manage the professional referral database and engage in contract negotiations.

• Invoicing and billing large contracts, managing deadlines and follow up for payment

• Meet with community partners to foster relationships and collaborations.

 Client Management: 

• Handle client questions, concerns, and scheduling needs to ensure a positive experience.

Staff Management and Training 

• Facilitate the onboarding process for new clinicians including software training.

• Provide administrative support to our mental health professionals as they deliver exceptional care.

• Organize weekly and quarterly activities to boost employee morale.

• Collect and compile client feedback and data for growth recommendations.

 Communications

• Schedule and oversee email and social media posts to enhance our online presence.

 

Position Details:

Location: 720 Sunrise Ave, Roseville, CA 95661

Work Hours: 32.5 hours per week, M-F

Compensation: $25/hr

Benefits: Accrued 2 weeks PTO, holidays off (unpaid)

Work Arrangement: Initially in-office, transitioning to a hybrid model (2 days in-office, 3 days remote) after a 90-day probation period.

 

Skills and Experience:

• Excellent multitasking and organizational skills

• Exceptional written and spoken communication skills

• Experience with insurance billing in the healthcare field

• Passion for supporting new families and helping people

• Thrives in a small team environment and seeks longevity and growth in their role

• Effective schedule management and consistent task follow-thru without reminding

• Enthusiastic problem solver

• Fast moving and calm under pressure

• Professional and warm people skills

• Comfortable with technology and software- scheduling, billing, invoicing, website, email marketing, social media, google products (doc, sheets)

• Work experience in an administrative role

• Experience with training and onboarding new employees

Characteristics:

• Ability to consistently problem solve creatively and quickly

• Ability to work without defined structure and process/ability to interpret unclear situations and create an appropriate game plan

• Ability to thrive in fast paced environment and manage change well

• Has a sense of purpose that drives contribution

• Can work on multiple projects simultaneously

• Can interact with professional high level contacts and client inquiries with same level of professionalism

• Independent thinker, problem solver

• Sparkle

• Good brand representation

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If you're ready to embrace a challenging and rewarding role in a startup environment, apply today and become an integral part of our expanding team at Dancy Perinatal! Grow with us as we shape the future of perinatal mental health services.